Position: IT Support Specialist (2 Positions)
Location
Dar es Salaam, Tanzania
Employment Type
Full-Time
Application Deadline
10 June 2026
About Onfon Media
Onfon Media is seeking talented and motivated IT Support Specialists to join our growing technology team in Dar es Salaam. This is an exciting opportunity for IT professionals with experience in API support, Linux systems administration, software support, and entry-level software development.
The successful candidates will play a key role in troubleshooting technical issues, supporting software applications, maintaining APIs, and ensuring seamless system operations.
Key Responsibilities
Provide technical support for software applications and IT systems.
Troubleshoot and maintain RESTful and SOAP APIs.
Monitor, manage, and support Linux-based environments.
Diagnose and resolve system, database, and application issues.
Support software development and deployment activities.
Collaborate with cross-functional teams to deliver technical solutions.
Assist in database management and performance optimization.
Document technical issues, resolutions, and support procedures.
Ensure timely resolution of support tickets and service requests.
Qualifications and Requirements
Educational Background
Bachelor's Degree or Diploma in:
Computer Science
Information Technology
Software Engineering
Or a related field
Technical Skills
Programming Languages
Experience in one or more of the following:
Python
Node.js
PHP
JavaScript
API Support
Experience troubleshooting and maintaining RESTful APIs and SOAP APIs.
Knowledge of API testing and integration tools.
Database Management
Working knowledge of:
MySQL
PostgreSQL
SQL databases
Operating Systems
Experience working with Linux operating systems and server environments.
Professional Experience
Minimum of 1 year of experience in software support, technical support, or software development.
Experience supporting multiple projects simultaneously.
Ability to work effectively within cross-functional teams.
Essential Soft Skills
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to explain technical concepts to non-technical users.
Adaptability and willingness to learn new technologies.
High attention to detail and commitment to quality service delivery.
Tools & Technologies
Experience with:
Visual Studio Code (VS Code)
IntelliJ IDEA
Android Studio
Postman
SoapUI
Why Join Onfon Media?
Opportunity to work with modern technologies and APIs.
Collaborative and innovative work environment.
Professional growth and career development opportunities.
Exposure to software development and enterprise support operations.
How to Apply
Qualified and interested candidates should submit their:
Updated CV/Resume
Cover Letter
to:
Email: CV@onfonmedia.co.tz
Application Deadline: 10 June 2026
Only shortlisted candidates will be contacted.
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