Job Vacancy – Program Manager (Clinic Services & HMIS) at UMATI Tanzania
Organization: UMATI Tanzania
Location: Dar es Salaam, Tanzania
Reporting To: Head of Programme Development, Management and Coordination
Direct Reports: Clinic In-Charges (Medical Doctors)
Application Deadline: 16 June 2026
Application Portal: https://recruitment.umati.or.tz/
About UMATI Tanzania
UMATI Tanzania (Chama cha Uzazi na Malezi Bora Tanzania) is a national NGO established in 1959. The organization is:
A member of the International Planned Parenthood Federation (IPPF)
Registered under Tanzanian NGO laws
A long-standing leader in Sexual and Reproductive Health (SRH) services in Tanzania
UMATI works closely with:
Ministry of Health
Regional Administration and Local Government (PORALG)
Core Focus Areas
Family Planning services
Sexual and Reproductive Health (SRH) education and services
Youth SRHR programs
Integrated clinical services
Community-based health delivery
Program Manager – Clinic Services & Health Management Information System (HMIS)
Job Purpose
The Program Manager provides technical leadership and oversight across UMATI clinics and SRH programs to ensure:
High-quality, evidence-based clinical service delivery
Compliance with national and donor standards
Effective implementation of SRH programs
Strong data-driven decision-making through HMIS systems
Improved clinic performance and service outcomes
The role also ensures mentorship, supervision, and coordination of clinic teams across project sites.
Key Responsibilities
1. Project Planning & Management
Provide technical guidance on SRH program implementation aligned with national guidelines
Conduct bi-annual quality-of-care assessments across clinics
Develop and implement quality improvement plans
Oversee clinical governance and adverse event reporting
Monitor implementation progress and report technical issues
Promote adherence to clinical standards and protocols
2. Clinical Leadership & Operations Management
Oversee daily clinic operations and service delivery standards
Supervise, mentor, and evaluate clinical staff performance
Develop and enforce clinical policies and procedures
Ensure compliance with healthcare regulations and accreditation standards
Monitor clinical KPIs and performance trends
Conduct staff training and capacity development
Handle escalation of patient complaints and service issues
Conduct monthly and quarterly performance and income review meetings
Provide supportive supervision to clinics
3. Data & Health Information Management (HMIS)
Ensure timely data entry into UMATI DHIS2 system
Analyze health data and generate actionable insights
Monitor key performance indicators (KPIs)
Prepare reports for management and donors
Support evidence-based decision-making
Document case studies, success stories, and best practices
Collaborate with communications teams for knowledge sharing
4. Compliance, Risk & Resource Management
Prepare quarterly clinic reports
Review and approve field activity requests and retirements
Ensure safeguarding policies for children and vulnerable adults are implemented
Identify risks and implementation challenges early
Monitor clinic performance against targets
Support financial oversight and budget monitoring
Ensure efficient use of resources and value for money
Maintain compliance with donor and government requirements
Qualifications & Experience
Education
Bachelor’s or Master’s degree in:
Medicine
Nursing
Public Health (with epidemiology/HMIS training preferred)
Experience
Minimum 7 years of experience in:
Clinical service management
Public health or health systems
M&E or HMIS (Health Management Information Systems)
Experience in:
NGO or healthcare project environments
Health data reporting and analysis
DHIS2 and statistical software (Excel plus at least one statistical tool)
Research design and evaluation (quantitative and qualitative)
Key Competencies
Strong leadership and people management skills
Excellent communication and interpersonal abilities
High-level analytical and reporting skills
Ability to manage partnerships effectively
Decision-making and problem-solving skills
Ability to translate data into actionable strategies
Strong presentation and report writing skills
Ability to work independently and within teams
Application Process
Step 1
Apply online via the official portal:
https://recruitment.umati.or.tz/
Step 2
Prepare and upload ONE PDF file containing:
Updated CV
Cover letter
Academic certificates
Important Instructions
Clearly state the position applied for in your application
Only shortlisted candidates will be contacted
Women and persons with disabilities are strongly encouraged to apply
UMATI is an equal opportunity employer
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