Recovery Officer
PalmPay is a Pan-African fintech company
currently operating in Ghana, Nigeria and expanding to other markets in
Tanzania. We’re reinventing the payments experience by making it easy and
reliable for everyone to transfer money, pay bills and shop online. We are seeking
a proactive and results-driven Recovery Officer who will be
recovering company assets from defaulting customers, dealers, or third parties.
The role involves conducting field investigations, coordinating with internal
teams and external partners, and ensuring proper documentation of recovery
activities. This position supports the company in minimizing financial losses
and maintaining operational efficiency.
Tanzania job listings
Key Responsibilities:
- Conduct
field visits to locate and recover company assets from defaulting
customers
- Investigate
and verify ownership, status, and condition of company assets
- Collaborate
with dealers, agents, legal authorities, and local officials to facilitate
asset recovery
- Prepare
detailed recovery reports, including recommendations for action or
escalation
- Maintain
accurate records of recovered assets, pending cases, and recovery
activities
- Ensure
all recovery activities comply with company policies, legal regulations,
and ethical standards
- Escalate
high-risk, complex, or disputed recovery cases to the Fraud &
Investigation Manager
- Provide
verified information to support collections and fraud prevention teams
- Continuously
improve asset recovery processes by providing feedback and insights
Qualifications & Experience:
- Bachelor’s
Degree/Diploma in Finance, Business Administration, Criminology, Law,
Security Studies, or related field
- 2+
years of experience in asset recovery, field investigations, debt
collection, or compliance
- Strong
knowledge of asset tracking, recovery methods, and legal procedures
- Familiarity
with fraud prevention and investigative techniques
- Ex-police,
ex-military, or security personnel with relevant field experience are
highly encouraged to apply
Skills & Competencies:
- Excellent
communication, negotiation, and interpersonal skills
- Strong
analytical, problem-solving, and decision-making abilities
- Ability
to work independently and handle field operations efficiently
- High
integrity, confidentiality, and ethical
How to Apply :
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