Operations Manager at Tanzanite Experience

 


Job Title: Operations Manager

Company: Tanzanite Experience
Job Type: Full Time
Location: Arusha, Tanzania
Category: Operations
Posted Date: February 5, 2026
Application Deadline: 12 February 2026

Job Overview

  • Responsible for overseeing and coordinating daily operations across projects and supporting facilities

  • Ensure operational efficiency, flawless execution, and strict adherence to brand standards

  • Support the delivery of a high-quality luxury retail and hospitality experience

Job Description

  • Oversee and coordinate daily operations to maintain efficiency and brand compliance

  • Manage scheduling, coordination, and secure dispatch of materials, merchandise, and supplies

  • Ensure operational processes are executed with precision and discretion

  • Monitor, analyze, and report on Key Performance Indicators (KPIs) related to performance, efficiency, and client experience

  • Develop, implement, and oversee preventive and routine maintenance programs

  • Ensure uninterrupted operations and a luxury retail environment

  • Ensure all maintenance and facility management services comply with brand guidelines, safety regulations, and quality standards

  • Supervise preparation and verification of Bills of Quantities (BoQs) for accuracy and cost efficiency

  • Conduct regular on-site operational walkthroughs to ensure presentation, security readiness, and brand compliance

  • Prepare structured quarterly operational, performance, and compliance reports for senior management

  • Perform any other duties as assigned by the reporting supervisor

Job Qualifications

  • Bachelor’s degree in Architecture, Civil Engineering, Business Administration, or related field

  • 3–5 years of experience in Operations Management

  • Experience within the hospitality industry is highly preferred

  • Registration with a relevant professional body is an added advantage

Key Skills

  • Strong organizational and multitasking skills

  • Excellent problem-solving and analytical abilities

  • Proficiency in operations management software and Microsoft Office Suite

  • Ability to work under pressure and make quick, effective decisions

How to Apply

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