People Operations Manager – Tanzania

 

Job Title: People Operations Manager
Location: Tanga, Tanzania
Reports to: Country Director – Tanzania
Dotted Line: Regional People Operations Manager
Direct Reports: People Operations Officer
Nationality: Tanzanian
Contract: Full-time
Remuneration: Competitive package

Job Purpose

• Design, implement, and manage people-centered systems that support organizational performance, employee engagement, and compliance with Tanzanian labour laws

• Provide strategic HR leadership while overseeing day-to-day people operations

• Promote a productive, compliant, and values-driven workplace

Key Deliverables

• Develop, review, communicate, and implement HR policies and procedures

• Coordinate performance management processes

• Coordinate learning and development programs

• Champion staff welfare and wellbeing initiatives

• Promote and uphold EarthLungs’ values and organizational culture

• Facilitate disciplinary and grievance management

Key Duties and Responsibilities

People Strategy and Workforce Planning

• Develop and implement people operations strategies aligned with organizational goals

• Lead workforce planning, succession planning, and organizational design

• Provide strategic HR advice to leadership

Talent Acquisition and Onboarding

• Oversee recruitment and selection processes in line with labour laws

• Ensure effective onboarding and induction for all employees

• Build talent pipelines and employer branding initiatives

Performance Management and Employee Development

• Implement and manage performance management systems

• Support managers in KPIs setting, appraisals, and performance improvement plans

• Coordinate learning and development and capacity-building programs

Employee Relations and Engagement

• Advise staff and managers on employee relations matters

• Manage disciplinary cases, grievances, and conflict resolution

• Drive employee engagement, wellbeing, and culture initiatives

Compensation, Benefits, and Payroll Oversight

• Manage salary structures, benefits, and payroll processes

• Ensure compliance with PAYE, NSSF, WCF, NHIF, and other statutory bodies

• Support annual salary reviews and reward frameworks

HR Policies, Compliance, and Risk Management

• Develop and enforce HR policies in line with Tanzanian labour laws

• Ensure compliance with contracts, audits, and labour inspections

• Maintain accurate and confidential employee records

HR Systems and Reporting

• Manage HRIS and people data

• Prepare HR reports on headcount, turnover, absenteeism, and compliance

• Improve HR processes and systems continuously

Leadership and Governance

• Lead and mentor People Operations staff

• Promote ethical HR practices and organizational values

• Support change management initiatives

• Perform any other duty assigned by the Supervisor

Required Soft Skills

• Attention to detail and accuracy

• Strong communication and collaboration skills

• Problem-solving and creativity

• Time management and organizational skills

• Data management skills

• Positive attitude and willingness to learn

General Competencies

• Teamwork

• Results orientation

• Strategic thinking

• Reliability and strong interpersonal skills

• High level of professionalism and ethics

Working Conditions

• Normal working hours with occasional extended hours

• Availability to respond to emergency situations when required

Working Relationships

• Internal: All staff and Board committees

• External: Government institutions, labour offices, training providers, and consultants

Authority and Decision Making

• Makes people-related decisions guided by organizational policies in liaison with the Country Director

Minimum Requirements

• Bachelor’s Degree in Human Resources or related field

• HR professional certification

Experience

• Minimum 6 years’ experience in HR practice

• At least 2 years in a management role

Application Notes

• Interviews will be conducted on a rolling basis

• Only shortlisted candidates will be contacted