Senior Centre Manager at MSI Tanzania, Dar es Salaam – February 2026

 

Senior Centre Manager at MSI Tanzania, Dar es Salaam – February 2026

CAREER OPPORTUNITY

MSI Tanzania, a Non-Governmental Organization, is a social enterprise and a leading provider of family planning, sexual and reproductive health care and allied services. MSI Tanzania is a partner of the Government of Tanzania and a member of the Marie Stopes International (MSI) Global Partnership, which operates in 36 countries worldwide. MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose.

MSI Tanzania is gladly recruiting for the following new exciting positions:

III. SENIOR CENTER MANAGER – (1 Position) Expected duty station: Dar es salaam

Job summary:
Reporting to the Director of Operations, The Senior Centre Manager is a key member of the senior management team and is responsible for managing, developing, monitoring and supporting the growth of the network of MSI Tanzania clinics, with the long-term of developing a sustainable social business. He/she is also responsible for ensuring that high quality standards are maintained.

Senior Centre Manager works closely with the Customer Care Advisor, Centre Managers and other key members of the Operations Department to coordinate and monitor all clinics related activities and contribute towards the achievement of the MSI Tanzania Strategy.

He / she works with the departments Clinical Quality and Health Management Information Systems to maintain high clinical and data quality standards and ensures that EHR is institutionalized in all centres. The Senior Centre Manager directly supervises the Centre Managers and the Head of laboratories and clinical support administration. She/he represents MSI Tanzania externally as required by Director of Operations.

 

‘We serve our clients with a smileJ, always’

 

Key responsibility 1: Centre Performance Management & Centre Manager Oversight

• Provide day-to-day leadership support to Centre Managers across the network to ensure target achievement, strong service delivery, and operational consistency.
• Review monthly centre performance (services, method mix where relevant, I:C ratio, client experience indicators) and provide structured feedback, follow-up actions, and escalation to Operations Director as needed.
• Ensure Centre Managers develop and implement centre business/demand-generation plans and track progress monthly.
• Lead problem-solving for underperforming centres (root-cause analysis, corrective action plans, coaching, follow-ups).
• Support Centre Managers to maintain strong relationships with LGAs, partners, corporates, and referral network.
• Drive financial sustainability and growth by promoting services, diversifying offerings, and optimizing resource utilization.
• Implement business development initiatives, including client referral programs, waiver schemes, client-centric care models, branding guidelines, and future strategies.
• Analyze market and private sector trends to propose innovative solutions for business challenges and competitiveness.

Key Responsibility 2: Quality, Compliance and Client Safety

• Ensure Centre Managers consistently implement MSI protocols and relevant MoH requirements, including infection prevention, safeguarding, theatre/PEP protocols (where applicable), and client record standards.
• Regularly review QTA outcomes, exit interviews, client satisfaction surveys, and any mystery client feedback; ensure
“evidence into action” and close-out of gaps.
• Support prompt reporting and management of Clinical Incidents, ensuring incident documentation and immediate escalation per policy.
• Work closely with clinical quality/MDT teams to coordinate mentorship and quality improvement activities across all centres.

Key responsibility 3: Financial Management & Controls across all Centres

• Support Centre Managers to maintain robust cash management, banking discipline, pricing visibility, petty cash controls, and reconciliations.
• Approve supply requests and authorize payments for goods and services in line with financial policy and delegation of authority.
• Manage monthly expense planning and ensure financial transactions comply with MSI Tanzania financial policies.
• Ensure centres produce accurate monthly service and income reports on agreed timelines, and that corrective actions are implemented for any control weaknesses.
• Support Finance to strengthen processes for financial reporting, retirements, and adherence to approved budgets.

Key Responsibility 4: Stock, Logistics, Assets, and Infrastructure Oversight

• Ensure Centre Managers maintain strong stock management practices: no stock-outs, minimal expiries, appropriate minimum/maximum levels, and sound store/dispensary controls.
• Oversee implementation of systems for monitoring and tracking commodities, equipment, and other resources across all centres.
• Coordinate and monitor servicing/maintenance of key equipment and basic IT workstations (computers, printers,
scanners) at centres.
• Track and follow up on critical compliance payments (e.g., facility registration, rental, professional fees) working with relevant teams.

Key Responsibility 5: People Leadership, Coaching, and Talent Development

• Line manage Centre Managers: set KPIs, conduct regular performance dialogues, coach/mentor, and manage disciplinary issues (in line with policy and HR guidance).
• Support Centre Managers to performance-manage their teams effectively (planning, supervision, feedback, appraisals)
• Identify development needs, coordinate training/mentorship, and support succession planning for centre leadership roles.
• Model and reinforce MSI Tanzania behaviours, speaking up culture, safeguarding and anti-harassment commitments.
• Skills and Experience

 

‘We serve our clients with a smileJ, always’

 

Qualifications:

• Minimum of a University Degree in Health-related Sciences, Social Business Development, Social Science, or
International Development Management; MBA as an advantage.
• Knowledge of Health Systems Management, Family Planning, Social Marketing and Commercial Health Services is an advantage.
• Documented experience in management of health facilities (hospitals, health centres)
• Fluent English both oral and written.

Experience:

• At least 5 years of experience in a management position, preferably in the health systems management, hospital management, Family planning, community development, and/or social marketing industry.
• At least 5 years of experience in managing multi-tiered management structures of medical professionals, health outreach teams, social marketing, M&E, and/or project development teams.
• Proven track record of people management and leadership skills of not less than 5 years in a senior management position.

Skills:

• Able to develop and articulate a clear strategic vision.
• Negotiation, influencing and conflict management skills.
• Able to manage and motivate teams to achieve targets and to achieve organisational change.
• Strong written, reading and spoken English Language skills.
• Proven ability to ‘sell’ ideas, concepts.
• IT literate.
• Effective leadership and management skills.
• Effective analytical and problem-solving skills.
• Entrepreneurship skills.

Attitude / Motivation:

• Keen to pursue personal development.
• Strong commitment to the goal and vision of MSI Tanzania.
• Prochoice.
• Pro-active and self-initiated.

If you feel that you are able to meet the requirements and you are motivated enough to be part of the team, please send your applications including your curriculum vitae (CV) and a cover letter detailing your suitability and why you are interested in the post to the address below:

Director of People and Culture
MSI Tanzania
11 Majuva Street – Mwenge
P. O. Box 7072, Dar Es Salaam.
Telephone: +255 22 2774991 / 4
VOIP +255 768 987 780
E-mail : jobs@mst.or.tz

Closing date: All applications should reach the addressee before Friday, February 20th, 2026. Please note that only shortlisted candidates will be contacted.

 

‘We serve our clients with a smile, always’